Privacy Policy

This Privacy Policy explains how IPTV Stick ("we", "us", "our") collects, uses and protects your personal information when you visit iptvstick.net or use our services. We are committed to protecting your privacy in line with the UK GDPR and the Data Protection Act 2018.

1. Information we collect

We only collect the information we need to provide our service:

• Contact details you give us — your name, email address and WhatsApp number when you place an order or contact us.
• Order information — the plan you choose and any notes you send us.
• Technical data — IP address, browser type, device and basic usage data collected automatically to keep the site secure and working.

We do not store your card or banking details. Payments are handled by independent payment providers.

2. How we use your information

• To process and activate your subscription.
• To contact you about your order and provide customer support.
• To respond to your enquiries on WhatsApp, Telegram or email.
• To improve, secure and maintain our website.
• To comply with our legal obligations.

3. Legal basis for processing

We process your data to perform our contract with you (delivering your subscription), for our legitimate interests (running and securing our business), and to meet legal obligations.

4. Sharing your information

We never sell your personal data. We only share it with trusted providers who help us run our service (for example payment processors and messaging platforms), or where we are required to by law.

5. Cookies

Our website uses essential cookies to function correctly. We may use basic analytics to understand how the site is used. You can control or delete cookies through your browser settings.

6. Data retention

We keep your information only for as long as needed to provide our service and meet our legal and accounting obligations, after which it is securely deleted.

7. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to object to its processing. To exercise any of these rights, email us at support@iptvstick.net.

8. Data security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. However, no method of transmission over the internet is 100% secure.

9. Third-party links

Our site and guides may link to third-party apps, stores or websites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Children

Our services are not intended for anyone under 18. We do not knowingly collect data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

12. Contact us

If you have any questions about this Privacy Policy or your data, contact us at support@iptvstick.net.