Frequently asked questions
Everything you need to know about our IPTV subscription, supported devices, payments and setup.
General
IPTV (Internet Protocol Television) streams live TV channels, movies and series over your internet connection instead of an aerial, satellite dish or cable. You simply install an app on your device, we activate your subscription, and you start watching.
All you need is a compatible device (Firestick, Android box, Smart TV, iPhone, iPad, PC or MAG box) and a stable internet connection of at least 15-20 Mbps for HD and 25 Mbps or more for 4K.
Our subscription includes 20,000+ live channels plus a huge library of movies and series (VOD) in HD and 4K, covering UK, sports, entertainment, kids, news and international content.
Subscription & Payment
Contact us on WhatsApp, Telegram or email and tell us the plan you want. We will guide you through payment and send your activation details within minutes.
Most subscriptions are activated within 10 minutes to 2 hours after payment is confirmed. During busy periods it may take a little longer.
Yes, we offer a trial so you can test the service quality and channels before you commit. Message us to request your trial.
Each subscription is for one device/connection at a time. If you need to watch on several devices at once, ask us about multi-connection plans.
Devices & Setup
We support Amazon Firestick, Android TV boxes and tablets, Apple iPhone/iPad/Apple TV, Samsung and LG Smart TVs, MAG boxes, and Windows or Mac computers.
We have step-by-step installation guides for every device on our Installation Guide page. Most setups take just a few minutes, and our support team can help you for free.
Buffering is almost always caused by a slow or unstable internet connection. Try restarting your router, using an ethernet cable instead of Wi-Fi, or closing other apps using your bandwidth.
Support & Refunds
Our UK support team is available 24 hours a day, 7 days a week on WhatsApp, Telegram and email.
Because the service is digital and activated instantly, refunds are handled according to our Refund Policy. We always recommend trying the free trial first to make sure you are happy.
Still have a question?
Our 24/7 UK support team is happy to help. Reach out and we'll get back to you fast.